The model teaches supervisors a way to assess TALENT MIX which is made up of the person’s experience, background, education, and confidence to perform a job. Once the leader accurately assesses the TALENT MIX, he or she can then determine how to influence performance behaviors toward success. The supervisor uses various combinations of FOCUSING AND COACHING BEHAVIORS to accomplish his or her goal.
The model ingrained instantly. It stuck with me. You see how you can reward employees. I think retail, manufacturing, and temp-agencies would find the model useful. General Manager—Wood Products Company
This is a great program for any level of any organization—from convenience stores to banks to whatever—from new to seasoned supervisors. Manager—Manufacturing Company